Travel

Ryanair passengers have been issued a stark warning not to be caught up in airport chaos this summer, otherwise they will miss their flights. There have been major changes for Brits heading to Europe this year.

The new Entry Exit System (EES) means travellers must submit biometric data when arriving and departing the country. There have also been longer queues at border controls, with many holidaymakers waiting hours. Some have even missed connecting flights, transfers or flights home due to the long delays.

Ryanair boss Michael O'Leary has urged all passengers to arrive at airports with enough time. He admitted flights will not wait for anyone caught up in queues, even if they are at the airport.

Speaking on the Travel Expert with Simon Calder podcast, Mr O'Leary said:“We will not wait for anybody. If you are stuck, if you are not at the boarding gate when we finish boarding, the plane is going without you.

"We are not delaying our flights for people who are stuck in passport control queues. They either have to show up at the airport earlier, or they have to be at the boarding gate; otherwise, they are not flying.”

The budget airline previously named the 15 European airports with the longest delays. The affected airports are: Lisbon, Tenerife South, Madrid, Lanzarote, Alicante, Malaga, Milan Bergamo, Milan Malpensa, Verona, Paris Beauvais, Berlin, Cologne, Frankfurt Hahn, Krakow and Budapest.

Ryanair’s Chief Operations Officer, Neal McMahon, said: "Families heading away for a well-earned summer holiday should be thinking about suitcases, suncream and sangria, not standing in passport queues for hours.

"The reality is that the EES system isn’t working properly, and families are paying the price for a system that does not work months after launch. Passengers should not be the testing ground for unfinished border infrastructure.

"We support calls from EU Member States to urgently extend the EES flexibilities.

"This will give airports and border authorities the time to improve the infrastructure, fix the broken devices and hire more staff so that families can travel through Europe without disruption."

The new system only applies to Schengen Area countries. Even though the Republic of Ireland and Cyprus are in the EU, they are not in the Schengen Area, so these airports are not affected.


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