
Jet2 has issued an update to its customers about hand luggage rules.
The budget airline has confirmed that its hand luggage allowance will remain unchanged as Europe rolls out new regulations aimed at making airline fares and baggage rules more transparent and easier to compare when booking.
The European Commission's new requirements, due to take effect in 2027, are designed to bring greater clarity to cabin baggage allowances across the airline sector. While a number of carriers charge extra for hand luggage, Jet2 already provides a free 10kg cabin bag allowance plus a personal item with every booking as standard.
The airline and holiday company said this gives customers confidence at the point of booking, since they know exactly what's included from the outset, with no hidden fees or surprise charges later on. Jet2 also noted that around 80% of its passengers point to the free 10kg allowance as one of the main reasons they choose to fly with the airline.
Jet2 CEO Steve Heapy said the new rules won't require any changes on the company's part, since fair treatment of customers around hand luggage has always been central to how it operates. He said holidaymakers shouldn't have to pay extra or work through complicated rules just to bring their essentials, and that Jet2 has always aimed for simplicity, transparency, and fairness so customers know exactly what they're paying for.
Heapy added that Jet2 welcomes any regulatory change that helps customers better understand what's included in their fare and make more informed comparisons between airlines, calling it further evidence of why the company continues to attract record numbers of customers.
What the New EU Rules Actually Cover
In July, MEPs in the European Parliament voted to approve a wider package of air passenger rights that extends well beyond baggage transparency. The key changes include:
Although these are EU regulations, they will still affect UK passengers when flying from European airports or with EU-regulated airlines. The full rules are expected to take effect by mid-2027, following a 12-month transition period.