Transport for London (TfL) has a very posh way of getting travellers to be kinder to staff, devising a plan after stations had issues with loitering teenagers.

In January 2005, TfL revealed it would begin playing classical music at certain stations where young people would gather. 

The results were startling, with a trial showing a 33 percent drop in abuse against staff, according to Sable International.

A TfL spokesperson told MyLondon that the District line’s Elm Park station – which sits on the London/Essex border – was the guinea pig for classical music being played over 20 years ago, in 2003.

But the introduction of classical music wasn’t just to curb bad behaviour. It also serves to create a calming and welcoming atmosphere.

Following the successful trial, classical music continues to be played at certain London Underground stations, should staff wish to play it.

Mark Evers, chief customer officer at TfL, said: “London Underground started trialling classical music at Elm Park station on the District line in 2003, following successful experiments carried out by several rail operators both in the UK and abroad.

“Classical music was introduced to help create a more welcoming environment at the station alongside other measures such as improved lighting and more visible staffing. 

“The trial of classical music was well received with our customers and staff and following this, it is now played at some Tube stations across London at the discretion of station staff.”