No, don’t worry – it’s not just you. NatWest really is down right now with thousands unable to use the banking app. According to users of this popular finance service, NatWest is experiencing some serious technical difficulties this morning – leaving customers unable to log into accounts, make payments or transfer money.

The gremlins appear to have begun at around 6.30 am with outage monitoring website Down Detector currently showing over 1,000 reports. It’s currently unclear what is causing the problems but many NatWest users have now taken to social media to complain about the issues.

To make matters worse, it’s the end of the month and a lot of people have just been paid.

Posting on X (formerly Twitter) one NatWest user named Dom said: “Hi, is there an issue at the moment? I can’t transfer to another account, the same error message comes up.”

Whilst NatWest customer Eric, simply said: “Natwest app is down and I just got paid.”

In response to the complaints, the NatWest online help team has posted a message which says, “We’re aware that there is an issue arranging transfers through the app. We’ve raised this internally and is currently being investigated by our tech team. I’m afraid we don’t have an exact timeframe on this, but our team are working hard to resolve this.”

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